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Privacy Policy

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Commitment to Privacy
United Port Services Ltda, located in Santos, Brazil, is deeply committed to protecting the privacy and security of the personal information of our clients and users. This Privacy Policy provides details on how your information is collected, used, protected, and, in certain cases, shared, all with the aim of providing exceptional services while respecting your privacy rights.
 
Collection of Information
Personal information is collected for the following reasons:
  • Registration and use of our port and logistics services.
  • Completion of forms on our website for service requests or information.
  • Communication with us via email, telephone, or other digital means. The types of information collected include, but are not limited to, name, address, email, telephone number, company details, and specific service-requested information.
Use of Information
The collected information is used to:
  • Process and respond to service requests.
  • Communicate changes in services or announce new offers.
  • Improve the quality and efficiency of our services.
  • Fulfill legal and regulatory obligations.
  • Analyze the use of our services and website to better understand customer needs.
Sharing of Information
We do not sell, rent, or share your personal information with third parties, except:
  • With port and customs authorities as necessary for the provision of services.
  • With business partners and third parties who assist in the operation of our services and website, under confidentiality agreements.
  • When required by law, in response to legal proceedings.
Security of Information
When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
 
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, personalize content and ads, and analyze traffic on our site. You have the option to refuse the use of cookies at any time by activating mechanisms in your browser to notify you when they are triggered or to prevent them from being triggered.
 
User Rights
You have the right to access, correct, delete, or limit the use of your personal information. To exercise these rights, please contact us through the provided channels.
 
Changes to the Privacy Policy
We reserve the right to modify this policy at any time. We encourage you to periodically review this page for any updates.
 
Contact
If you have any questions or concerns about our Privacy Policy or data practices, please contact us via the email or telephone number listed on the site.
 
This policy is effective as of April 16, 2024.